Launching the service in Dar es Salaam, the company announced that Tigo customers will now have round the clock ability to instantly withdraw and deposit funds via Tigo Pesa to or from their bank accounts in 17 banks, said Tigo’s Head of financial services, Mr Andrew Hodgson.
There are currently over 3 million Tigo Pesa account holders; and, National Bank of Commerce (NBC), CRDB and Amana Bank are among the banks that Tigo has partnered with, he said.
“The new service embodies our desire to give our customers the true experience of a digital lifestyle by enabling them to have access to their funds,” he said.
Customers can now even pay any Tigo Merchant directly and instantly from their bank accounts, wherever they encounter the “Lipa Hapa Kwa Tigo Pesa” and without having to first transfer the fund to their own wallet, continued Mr Hodgson.
He added that prior to the introduction of this service, Tigo Pesa and partner bank customers had limited access to cash points, having to visit a bank branch or ATM to access their funds, today Tigo Pesa customers can instantly send funds from their bank account to any Tigo Pesa wallet and withdraw funds at more than 22,000 Tigo Pesa agents nationwide.